Question 1

Is your service free?

Accepted Answer

Yes, completely free for families. Sereneus does not charge any fee for the comparison and support service.

Question 2

How long does a response take?

Accepted Answer

We typically respond via WhatsApp within minutes. By email, we guarantee a response within 24 hours.

Question 3

Can I call at any time?

Accepted Answer

Yes, our service is available 24 hours a day, 7 days a week, including holidays.

Question 4

Do you charge any commission?

Accepted Answer

We charge nothing to families. Our service is 100% free and with no obligation.

Question 5

What kind of support do you offer?

Accepted Answer

We offer funeral agency price comparisons, free quote requests, immediate support in case of death, and guidance throughout the entire process.

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